Dental Practice Management Blog

Contributing Writer

Kevin Tighe

June 23, 2014

Dental Consultant Advice: No Show Fee?

Dental office financial arrangements

No one likes no shows or cancellations but they happen bit your scheduler nneds to know how to properly call a patient who has missed an appointment. Done properly you…

Kevin Tighe

June 21, 2014

Dental Consultant Advice: D4910

Dental office hygiene department

The industry standard for periodontal procedures is between 30-35% of hygiene production. Periodontal maintenance (D4910), of course, follows SRPs. It is not preventive. It is after-care. However sometimes patients are billed…

Kevin Tighe

June 11, 2014

Dental Consultant Advice: Staff CE & Pay

Articles on dental office geneal policy

I am often asked if you need to pay your dental office staff for CE, meetings, seminars, etc. In general the answer is YES. Based on US Department of…

Kevin Tighe

June 9, 2014

Dental Consultant Advice: Hygiene Downtime Checklist

Dental practice management articles

This checklist was developed based on the work habits of a hygienist with an “old school” work ethic who gives her employer an honest day’s work and then some. She…

Kevin Tighe

May 30, 2014

Dental Consultant Advice: Paid Time Off

Articles on dental office geneal policy

Vacations (full time employees only): One week of paid vacation during second and third years. Two weeks of paid vacation for the fourth and subsequent years. Note: If you set…

Kevin Tighe

May 23, 2014

Dental Consultant Advice: Hire for Attitude

Dental office hiring and dismissals

When hiring a new dental employee the main quality to look for is ATTITUDE and COMMUNICATION ability. Attitude includes emjoying and takonng pride inwork,. a good work ethic and smarts.…

Kevin Tighe

May 21, 2014

Dental Front Desk Basic Organization

Dental office front desk functions

There are four dental front office/front desk positions/functions. Call them what you want but they basically break down as follows: Receptionist Scheduling Secretary Accounts Manager Treatment Coordinator In a very…

Kevin Tighe

May 16, 2014

Dental Consultant Advice: Your Smaller Numbers

Articles on dental stat management

The real secret of stat management in your dental practice is to concentrate on actions that are easier to control by the individual employees as opposed to the “bigger” numbers that…

Kevin Tighe

May 12, 2014

Dental Case Acceptance Percentage

Dental Patient Acceptance

Is 75 % a good case acceptance percentage? That depends on what the 75% represents. If the doctor routinely presents abbreviated treatment plans, then of course the percent will be…

Kevin Tighe

May 10, 2014

Dental Marketing 101

Dental marketing articles

Much of marketing involves testing which is a fancy word for trial and error. My dad was considered Madison Avenue’s top copywriter back in the day. One of the original…

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