1. By survey, the overwhelming number of new patients expect a cleaning as part of their first new patient appointment. 2. Unless the new patient is an emergency, has a…
The handling of new patient phone calls by your receptionist should be done honestly while effectively guiding the conversation. The handling of new patient phone calls by your receptionist should…
New Patient: How much do you charge for a cleaning? Receptionist: $150.00 NP: That’s more than I thought! Receptionist: “Yes, well as my mother always says, “You get what you…