Depending on the weak areas in a practice, you want the responsible employee to track and report on a daily or weekly basis certain “small” stats. For example, if you…

Verify you have an accurate active patient count. Often the count is greatly inflated. This is less of an issue than in the past due to practice management software. If…

1. Whether an employee clocks in or not they must be paid for all hours actually worked.   2. You can set office policy that any time worked by an employee…

1. Set either a monthly or quarterly goal. 2. The goal is based on what is commensurate with 25% or less payroll percentage. Example: Say your payroll is normally around…

Comparing monthly production/collections year to year has value, especially in snowbird states, pediatric practices (August being normally quite busy,) and the hectic holiday months (Nov/Dec). Stat management tip: If you…

1. Make sure your deposit slip matches the cash/checks for the day. This is where you are most vulnerable.  2. Signs of embezzlement in end of day adjustment report are…

The whole concept of “apprenticing” an employee has virtually disappeared with most practice owners vastly underestimate what it takes to effectively train staff. It is an on-going process and often…

IMPORTANT   Some states allow you to thank a referring patient after the fact of the referral with a nominal gift ($10.00 – $25.00) however, the referring patient cannot have an…