Dental Practice Management Blog

Contributing Writer

Kevin Tighe

June 8, 2017

Dental Consultant Marketing Tips

Dental marketing articles

1. Testing: Much of marketing involves testing, which is a fancy word for trial and error. Try different marketing actions to see what produces the best ROI. What will work…

Kevin Tighe

May 31, 2017

Dental Practice Consulting: Year to Year Production

Dental practice management articles

Comparing monthly production/collections year to year has value, especially in snowbird states, pediatric practices (August being normally quite busy,) and the hectic holiday months (Nov/Dec). Stat management tip: If you…

Kevin Tighe

May 5, 2017

Dental Practice Consulting: Do Scripts Work?

Dental Practice Management Quick Tips

Scripts are OK as general outlines for predictable situations (new patient phone calls, etc.). But front desk people need to think on their feet and actually hear what patients are…

Kevin Tighe

May 2, 2017

Dental Consultant Tip: Petty Cash

Dental Practice Management Quick Tips

a. Don’t allow anyone to use petty cash as an ATM, including the practice owner. b. Have some kind of written log/slip system to record cash in and out. c.…

Kevin Tighe

April 14, 2017

Dental Practice Consulting: Embezzlement Tips

Dental practice management articles

1. Make sure your deposit slip matches the cash/checks for the day. This is where you are most vulnerable. 2. Signs of embezzlement in end of day adjustment report are…

Kevin Tighe

April 11, 2017

Dental Consultant Staff Training Tips

Dental practice management articles

The whole concept of “apprenticing” an employee has virtually disappeared with most practice owners vastly underestimate what it takes to effectively train staff. It is an on-going process and often…

Kevin Tighe

April 4, 2017

Dental Consultant Top Referrals System

Dental practice management articles

IMPORTANT Some states allow you to thank a referring patient after the fact of the referral with a nominal gift ($10.00 – $25.00) however, the referring patient cannot have an…

Kevin Tighe

March 27, 2017

Dental Consultant Tips: Unpleasant Staff Situations

Dental practice management articles

The Achilles’ heel of many a dental practice owner is to avoid dealing with unpleasant staff situations. A good example is a recent new client of mine. I found him…

Kevin Tighe

March 22, 2017

Dental Practice Consulting: Hygiene Salary and Bonuses

Dental office hygiene department

Base pay plus commission seems to be the best and most popular system. This protects the hygienist if the front desk drops the ball on the schedule, but also gives…

Kevin Tighe

March 21, 2017

Dental Consultant Recommendation: Patients Per Day

Dental Practice Management Quick Tips

In a general practice, a hygienist can see 8-10 patients per day with operative also seeing 8-10 patients plus consultations, impressions, etc. Variables can include the type of dentistry being…

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