Dental Practice Management Blog

Contributing Writer

Kevin Tighe

December 9, 2013

Dental Consultant Advice: Your Huddle

Dental practice management articles

The two purposes of a dental office morning huddle are Problem solve anticipated problems in advance of the current day. The team knowing where the practice stands in relationship to…

Kevin Tighe

November 26, 2013

Dental Consultant Advice: Practice Organization

Dental practice management articles

The organization of a practice is, in essence, composed of ensuring you and your staff members know how to efficiently and effectively process: a. New Patientsb. Returning Patientsc. Emergency Patients…

Kevin Tighe

November 25, 2013

Dental Office Manager: Do You Need One

Dental practice management articles

Until a dental practice has at least a half dozen staff or more there is no real need for designating any employee as the office manager as what a real OM…

Kevin Tighe

November 14, 2013

Dental Consultant Advice: “Use It or Lose It” Postcards

Dental insurance and patient accounts

Use it or lose it marketing campaigns remind patients they have unused dental benefits that expire at the end of the year. Like clockwork, many successful practices do yearly “Use it…

Kevin Tighe

November 5, 2013

Dental Consultant Tips: Assistant Hiring Questions

Dental office hiring and dismissals

1. What expanded duties did you do at Dr. ______’s office? 2. What brands/kinds of cements/bonding materials are you familiar with? 3. Per OSHA regulations how do you sterilize instruments?…

Kevin Tighe

September 12, 2013

Dental Consultant Tips: Hiring Questions

Dental office hiring and dismissals

1. Engage in social conversation to make them feel at ease and to observe their ability to engage in social conversation. Are they too “serious” or too nervous to do…

Kevin Tighe

November 6, 2012

Dental Consultant Advice: Correcting Staff

Dental practice management articles

“Every mistake is an opportunity to learn.” Let your employee know you appreciate them without any “but” or ‘however”. Otherwise why do they still have a job? Let your employee…

Kevin Tighe

December 31, 2010

Dental Consultant Asks: What Are Staff Up To?

Dental practice management articles

I often talk to clients about the importance of role-playing with your dental staff but that may not be enough. Just because you showed someone how to do it once,…

Kevin Tighe

December 30, 2010

Dental Consultant Tip: Patient’s View of Your Office

Dental practice management articles

As a consultant one of the first things I do is take on the role of being the patient. So I leave without paying. Just kidding. No, what I mean is…

Kevin Tighe

December 29, 2010

Dental Consultant Tips Case Presentation

Dental Patient Acceptance

The other way to get your percentage of staff pay into an acceptable range is to increase collections by increasing the percent of cases that are accepted. If your case…

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