The Top Ten Dental Crimes
California: Unfortunately, hit and runs often go unsolved – but one hit-and-run crash in Sacramento pretty much solved itself when the driver left behind his dentition. James Brown might have gotten away…
Best Dental Consultant Management Books
#10 Dental Analogies: A Collection of Descriptive Dental Analogies Based on Ideas from Practicing Dentists by Dr. Rick Waters and Dr. Bill Powell #9 Everything is Marketing: The Ultimate Strategy for Dental…
Ten stupid things dental patients say
#10 “I hate going to the dentist” #9 “I hate needles” #8 “I just paid for your kid’s college tuition” #7 “I’d rather be delivering a baby” #6 “I know…
Dental Practice Consulting: What Stats Tell You
Statistics are like x-rays or a car’s dashboard. Statistics tell you and the employee what’s going on in a specific area of the practice. Some statistics can be assigned to…
Dental Consultant Advice: Focus on Patients
It is best if practice owners do NOT spend a lot of time on management. They should instead focus on servicing patients with the best possible care. Stay focused on…
Dental Consultant Advice: Make Your Patients Comfortable
As your dental receptionist becomes familiar with patients she will know a little more about them and will be able to talk to them about their interests, etc. This is…
Dental Staff Holiday Pay Advice
This is the paid vacation policy that, in general, we recommend: Our dental practice provides paid time off on certain holidays to eligible employees. After 90 days of full time…
Dental Consultant Advice: Incoming Phone Calls
For example, questions regarding dental insurance, accounts, collections would go to the Accounts Manager if you have one. When a patient calls the office and is in pain, the receptionist…
Dental Consultant Advice: Job descriptions
Dental Receptionist The responsibility of the Receptionist is to professionally greet all patients whether on the phone or in person, ensure all forms are properly filled out and direct patients to…
Dental Consultant Advice: Patient Financial Policy
Establishing a clear and firm financial policy for your dental office helps to see that your practice is paid without the type of misunderstandings that can cost you new patients…